This is because if you drop an item on the floor or try to move it through someone else, it is difficult for us to determine whether this was to actually move the item or if there was some other intention.

Additionally, items dropped on the floor or moved directly to someone else cannot be recovered or collected.

This is because the action was taken voluntarily because the person himself pressed the confirmation button when dropping the item or handing it over to someone else.

There is a risk that anyone can pick up an item dropped on the floor, and since it is your choice to hand over an item yourself, you are primarily responsible for any problems arising from this.

We would like to take action, if possible, for the damage suffered due to an unexpected accident or mistake, but please understand that it is difficult to take action in cases like this.

We ask you to be more careful when moving items from now on.