If your character is located in an area where movement is not possible within the game, please use the “Return Order”.

Even after this, if the issue is frequently located in an area where the character cannot move or cannot be resolved, keep the character connected to the game and submit a request through the Dekaron website > 1:1 inquiry by entering [server group/target character name] for a prompt response. We will check and take action.

Impersonating the game master is an act that causes confusion among many members and greatly interferes with the use of the game.
Dekaron GM does not request personal information (resident registration number, phone number, name, etc.) from members within the game.
In the case of Dekaron GM, [GM] is displayed in front of the character name so that members can distinguish it.
Impersonating the GM within the game will be subject to strong sanctions, and if you see an impersonating character, please report it through a 1:1 inquiry.

It is a system that allows two or more guilds to form an alliance through an agreement and manage multiple guilds by integrating them.

How to create a Alliances

- An alliance is created when the guild leader invites other guilds to form an alliance.
- To create an alliance, your guild level must be 2 or higher.
- The guild to be invited to the alliance must be level 2 or higher.
- The guild leader who created the alliance becomes the union leader and consumes 2,000,000 DIL (DIL) creation cost at the same time.

The Brokerage is a system that allows you to search for and purchase items registered in private stores, and can be used through Ardeka region broker NPCs (Gazro, Ason, and Hoon).

You can purchase the item after searching for the item you want to purchase through the item list on the left side of the brokerage window or the search term input box at the top.

A commission is charged when trading items through a brokerage.

A guild is a group in Dekaron that pursues a common goal with other users or gathers together to play games.
You can play Dekaron and chat with up to 50 guild members.

How to create a guild

- Guild creation is possible through the Guild Master NPC in the Arteca region.
- Guild creation conditions: Character level 50 or higher, guild creation cost 1,000,000 DIL
- Guild name rules: within 20 English/number characters

To raise your guild level and use guild skills, you need guild points and Gpoints, which can be obtained through the following methods.

* Guild Points
- Can be obtained by donating adventure points, and 1 guild point is provided per 1,000 adventure points.

* How to obtain adventure points
- Adventure value is paid as a reward upon completing the quest at the request center.

*Gpoint
- Can be obtained through guild member activities, and 1 Gpoint is provided per 1,000 play points.

* How to earn play points
- 10 points paid when a guild member logs in (paid only once a day)
- 1 point paid when guild member level increases (1 point paid per level)

You can check your recharge and usage history by logging in to the Dekaron homepage > clicking the ‘hamburger button’ in the upper right > Account Settings > Cash Information.
For purchase history, you can check the history of purchasing items from Deca Shop, and for charging history, you can check payment history.

It allows party seekers to automatically form parties according to the conditions desired by each other, and also allows parties to occur between users on different servers within the same server group.
This is a system that provides convenience in creating parties.

If a party is formed on a different channel in the same server group, you can move servers using “Change Channel” even without going through the character selection screen.

"It is not a valid executable file." The error message is displayed when the Dekaron game executable file is damaged, and Dekaron must be reinstalled.

Please select the Dekaron client in which the error occurred in Control Panel > Uninstall Program and delete it.

Once deletion is complete, please download the installation file from the Dekaron website data room, install the client, and run the game again.

※ Damage to the game executable file may be caused by viruses, etc., and it is recommended that you update and scan your anti-virus program before downloading the installation file.

If the patch cannot proceed because there is a Dekaron client running before the patch, this message will be displayed and the game may not run.

If Dekaron is running, it is impossible to install the patch file. If there is a Dekaron client running, close it before proceeding with the patch.

If there is no Decaron client running, there may be a Decaron process running, so terminate it before proceeding with the patch.

※ How to end the Dekaron process
- Quit [dekaron.exe] in Task Manager or reboot the PC.

The Dekaron installation file can be installed from the download page at the top of the homepage.

Please make sure you have at least 4GB of free space on your hard disk (8GB or more in total when installing the game).

Additionally, to run the game smoothly, please check whether the graphics card driver is updated and Direct X version (9.0C or higher) is installed.